Terms of Service

01

Agreement to These Terms

These Terms of Service are an agreement between you and Gratis Studio LLC ("Gratis", "we", "us"). They apply to our website at gratis.live, our iOS and Android apps, and related services. By creating an account or using Gratis, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use Gratis.

02

What Gratis Does

Gratis is a marketplace where restaurants and other food businesses ("Businesses") post offers of free food, drinks, or experiences, and content creators ("Creators") apply to receive them in exchange for creating social media content. When a Business approves an application, the two parties enter a collab.

Gratis provides the platform only. We do not provide the food or experiences, create the content, or guarantee that any Business or Creator will perform. Each collab is an arrangement between the Business and the Creator.

03

Eligibility and Your Account

• You must be at least 18 years old to use Gratis.
• If you register a Business, you confirm that you are authorized to act for it. Business accounts may be invite-only and subject to verification.
• Give accurate information and keep it up to date.
• Keep your password and phone number secure. You are responsible for activity on your account, and for the actions of anyone you invite to help manage a Business account.
• One person may not run multiple Creator accounts.

04

Connected Social Accounts

Creators can connect TikTok or Instagram accounts. You may only connect accounts you own or control. By connecting one, you authorize Gratis to access the information described in our Privacy Policy and to display it on your profile.

Some offers require a connected account on a specific platform. You cannot disconnect an account while a pending application or unfinished collab depends on it. Your use of TikTok and Instagram remains subject to their own terms. Gratis is not affiliated with or endorsed by TikTok, Meta, or Instagram.

05

Offers, Applications, and Collabs

Businesses must describe each offer accurately, including what is provided, the content required, the number of spots, and any conditions. Applying does not guarantee approval; each Business chooses which Creators to approve.

Once an application is approved, a collab begins. The Creator visits the Business before the deadline shown in the app, the Business confirms the visit, and the Creator publishes the agreed content and submits its link through Gratis. Collabs that miss their deadline may expire. Either party can ask us for help through support if something goes wrong.

06

Business Responsibilities

• Provide what the offer describes, without hidden charges or new conditions.
• Make sure staff can welcome Creators and confirm visits.
• Do not require a positive review or ask a Creator to hide that the experience was provided for free.
• You remain responsible for your food, premises, staff, and compliance with health, safety, licensing, and other laws.

07

Creator Responsibilities

• Show up for collabs you accept, or cancel in the app as early as you can.
• Create original content that honestly reflects your experience. An honest, critical review still fulfills a collab.
• Keep published collab content publicly available as described in the offer.
• Follow the rules of the platform you post on.

08

Sponsorship Disclosures

Receiving free food or experiences in exchange for content is a material connection that the law, including the U.S. Federal Trade Commission's endorsement guides, requires you to disclose. Creators must clearly disclose each collab in their content, for example with the platform's paid partnership label or a clear tag such as #ad. Businesses must not discourage disclosure.

09

Ratings and Feedback

After a collab, Businesses and Creators can rate each other and leave feedback. Ratings must be honest and based on the collab. Do not offer anything in exchange for a rating or try to manipulate ratings. We may remove ratings that break these Terms.

10

Your Content

You keep ownership of the content you create and upload. You give Gratis a non-exclusive, worldwide, royalty-free license to host, display, and distribute your profile content, photos, and submitted links as needed to operate and promote Gratis.

For collab content, Creators also allow Gratis and the participating Business to link to, share, and embed the original post using the features of the platform where it was published. Any other use, such as downloading and re-uploading the content or using it in paid ads, needs the Creator's separate permission.

You confirm that you have the rights to everything you upload or submit.

11

Prohibited Conduct

You may not:

• Impersonate anyone or connect a social account that is not yours
• Post fake offers, fake visits, or misleading content
• Buy followers or inflate your reach
• Harass, threaten, or discriminate against anyone
• Use information from Gratis for anything other than a collab
• Scrape, reverse engineer, or interfere with the service
• Break any law or the rules of a connected platform

12

Suspension and Termination

You can delete your account at any time from your account settings, once you have no collabs in progress. We may suspend or close accounts that break these Terms, put other users at risk, or expose Gratis to legal liability. Where we reasonably can, we will tell you why and let you respond by emailing help@gratis.live.

13

Third-Party Services

Gratis works with services we do not control, including TikTok, Instagram, Google, and Apple. We are not responsible for their availability, content, or actions, and their own terms apply to your use of them.

14

Disclaimers

Gratis is provided "as is" and "as available". To the fullest extent allowed by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee the quality or safety of any food, premises, or experience, the performance of any user, or any marketing or audience results.

15

Limitation of Liability

To the fullest extent allowed by law, Gratis and its owners, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of Gratis or any collab. Our total liability for any claim related to Gratis is limited to the greater of the amount you paid us in the 12 months before the claim or $100. Some places do not allow these limits, so they may not fully apply to you.

16

Indemnity

You agree to defend and indemnify Gratis against claims, losses, and costs, including reasonable legal fees, that arise from your content, your collabs, or your breach of these Terms or the law.

17

Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law rules. Any dispute will be brought in the state or federal courts located in Philadelphia County, Pennsylvania, and you and Gratis consent to their jurisdiction. Before filing a claim, please email help@gratis.live so we can try to resolve it informally.

18

Changes to These Terms

We may update these Terms. If a change is material, we will tell you by email or in the app before it takes effect and update the effective date above. Continuing to use Gratis after that means you accept the updated Terms.

19

Contact Us

Questions about these Terms? Email help@gratis.live. Gratis is operated by Gratis Studio LLC in Philadelphia, Pennsylvania.